Boohoo Trends’ Exchange Policy
Overview
By making a purchase with Boohoo Trends, you acknowledge, understand, and agree to adhere to the following terms and conditions to ensure a pleasant shopping experience. Please review these terms before making a purchase:
We only offer exchanges for purchased items; we do not accept returns or provide refunds under any circumstances.
When exchanging a product, the value of the new item must be equal to or greater than the product being exchanged.
Customers will be responsible for a ₹250/- exchange courier charge.
The exchanged product/products must be shipped back to us within one working day of notifying us about the exchange.
Please be aware that if you receive a tampered parcel, do not accept it. If the contents are tampered with, please record a video while opening the package and report it within 72 hours of delivery. We will not entertain such requests beyond this timeframe.
We will not hold credits for more than five working days. If you do not inform us about your preferred exchange within five working days of returning the parcel, the exchange will be considered void, and no credit will be held.
Need help?
Contact us at Contact@boohootrends.com for questions related to refunds and returns.